Tour operators bringing groups into the eclipse zone

Tourism Operators Travelling with Guests into the Eclipse Zone

The total solar eclipse on 12 August 2026 will affect traffic, accessibility, and pressure on popular areas within the eclipse path. It is important that tourism operators planning to travel with guests into the area prepare thoroughly and anticipate increased demand and changing conditions. Below are the key considerations for planning, staffing, safety, communication, and tour operations.

Tourism operators must closely monitor information issued by authorities regarding the eclipse.

It is advisable to keep the following in mind:

Arrive early, stay longer, and come prepared.

Planning and Preparation

Assess how the total solar eclipse may affect your operations
Identify likely scenarios (increased visitor numbers, traffic, weather conditions)
Update or review safety plans
Define staff responsibilities and roles for eclipse day

Tourism operators should be self-sufficient and ensure the following has been arranged:

Where meals will be provided (reserve tables in advance)
Adequate supplies of drinks and packed food
A designated and prepared area for the group to enjoy the eclipse
Accommodation bookings, if applicable
Familiarity with announced traffic management measures and road closures
Preparation for significant traffic delays

Staff and Staffing

Assess the need for additional staffing
Ensure staff have clear instructions and know where to find information
Ensure staff have information about emergency response services in the area
Make staff aware of potential high-pressure areas and risks
Prepare simple guest communication guidelines for staff

Visitor Safety

Assess risks related to traffic and pedestrian movement
Identify hazardous or environmentally sensitive areas nearby
Take weather conditions, visibility, and changing circumstances into consideration
Encourage visitors to be self-sufficient (appropriate clothing, food, water)
Inform guests about the use of proper eclipse glasses for viewing the eclipse
Ensure access to restroom facilities

Traffic and Accessibility

Familiarize yourself with shared maps and traffic guidance
Know where parking is permitted and where it is prohibited
Avoid directing visitors to areas that are not suited to heavy traffic or large crowds
Coordinate messaging with neighboring businesses, municipalities, and landowners

Information and Communication

Ensure information is clear, simple, and consistent
Avoid promising conditions that cannot be guaranteed (e.g. visibility or weather)
Inform visitors about possible delays, restrictions, or closures
Use reliable communication methods (website, reception desk, signage)
Refer to and utilize information from the relevant regional destination marketing offices

Communication and Expectation Management

Prepare staff to handle visitor disappointment or dissatisfaction
Stay calm, show understanding, and provide clear information
Guide visitors safely and responsibly
Remember that visitors’ experiences are often shaped more by interactions than by circumstances themselves