The Incident Guard
The Incident Guard (Atvikavaktin) is a reporting platform that records accidents, incidents, and near misses in a simple, standardized, and practical way to help improve safety in the tourism industry
- The Incident Guard is free of charge for users.
- The system has been designed with the needs of tourism businesses in mind—to save time, improve oversight, and strengthen professional safety management.
- Each company has exclusive access to its own data, which is not accessible to any other party.
- The Incident Guard helps tour and activity operators meet their legal obligations regarding safety plans and supports systematic and professional safety practices.
- The system is operated by the Icelandic Tourist Board and forms part of the government’s policy and strategic focus on improving tourist safety.
The Incident Guard is easy to use. Staff can report incidents using a smartphone or computer, whether on-site or from another location.
Value for Businesses
Key benefits include:
- Access to your own data in one centralized location—available whenever needed.
- Improved oversight of accidents and incidents, supporting risk assessment and decision-making.
- The ability to identify patterns and take preventive action before serious incidents occur.
- Simpler and more consistent reporting through a centralized digital platform.
Most serious accidents have warning signs beforehand. By reporting near misses, businesses can address risks before they develop into accidents.
Using Data to Improve Safety in Tourism
- Information collected through the system is also used to identify trends, scope, and characteristics of accidents and incidents within Iceland’s tourism industry.
- Data processed for this purpose is anonymized and cannot be traced back to individual companies or individuals.
- This overview provides an important foundation for targeted prevention measures, policy development, and actions aimed at improving safety across the industry.
Incident reporting improves visibility into the challenges facing the sector, creating opportunities for shared learning and more effective prevention efforts throughout Icelandic tourism.
- Tourism is one of Iceland’s most important industries, serving nearly three million visitors each year. To sustain the industry's success, tourist safety must remain a top priority.
- The system is not intended to assign blame but rather to promote learning, collaboration, and continuous improvement.
How Do I Get Access?
Businesses can register for The Incident Guard by opening the form below. Following registration, staff from Áhættustjórnun ehf. will contact you with login details and further guidance on the next steps.